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How It Works
- All employees, using email or a webpage, can send short messages recognizing anyone else for any reason
- Everyone can see the contents of all the messages, as well as various statistical summaries
- Performance review consists of selecting those messages from others that you feel best represent you
- Employees are empowered to give away a bonus pool to each other, using an audited but anonymous process
Why It Works
- The basic unit of review ('love') can be collected in less than 10 seconds and is fun to do
- The collective opinion of everyone is the highest quality review of a person
- The absence of positive feedback is a more effective critique of performance than any constructive/negative feedback people will ever be willing to give.
- Empowering employees to evaluate and bonus each other creates a culture of trust with far greater benefits than risks
